Click here to open an account and during the online application specify MetaTrader 4.0.

The "master" password allows a person full access to view and place trades in an account. The "investor" password only allows someone to view the account. People who trade for themselves should only use the master password. If someone has a manager trade their account, they would give the manager the master password so that he/she can place trades. The investor password would then be used by the account owner to view the account in real-time but not be able to trade and interfere with what the manager is doing.

Yes.

Our Live and Demo quote feeds are identical except that Limit Orders entered into the Demo environment do not affect the Live quotes and vice versa. 

No. The two platforms run independently of each other. However, we do recommend that you also run Desktop or Desktop Pro at the same time as MetaTrader 4, as both offer better messaging and true FIFO accounting.

The execution and FIFO accounting as required by the NFA are handled via our Desktop Platforms. Differences can occur between how MT4 reports balances and the actual numbers due to cost averages, swap charges from different average pricing, and other little differences. In addition, MT4 was not designed to handle partial closes that are common on a Electronic Xrossing Network (EXN). When a trade is split into more than one position on a close, MT4 can show the wrong PnL for the trade initially. These issues cause slight differences in balances between what you see in Desktop, Desktop Pro, and the website versus in the MetaTrader 4 software. Those differences are corrected with a deposit or withdrawal that reads “account balance correction.” These corrections occur if you are flat at 5 pm EST rollover and are posted to the account in the next few hours. If you are not flat at rollover and have a balance difference, it cannot be corrected. We highly recommend that you log into MBT Desktop or MBT Desktop Pro at the same time you are logged into MetaTrader 4. MetaTrader 4 is simply an interface that we enable for MetaTrader 4 accounts to allow you to trade. You cannot trade from the Desktop or Desktop Pro software with your MetaTrader 4 account, but you will find that the Order book, and Account Balance windows are accurate and in real-time.

You can also find accurate FIFO statements by logging into the Client Secure Area of our website.

We encourage you to keep both platforms up and running so that you can properly view your account value, swaps, and cost basis through the Desktop software. However, you cannot trade with the Desktop software with a MetaTrader 4 account.

0.1 lot or 1000 currency units.

It is possible that any order will receive a partial fill on a true EXN.

While deal desk platforms, which MetaTrader 4 was originally written for, traditionally work on an "all or none" basis for each deal, this is not realistic in a true EXN/STP environment. Therefore, you can get partial fills on the platform when you want to buy or sell and the trader, bank, or pool of liquidity on the other side of the trade is good for less size than your total order. If you get the rest of your order filled within a minute or so, the prices will be averaged and shown in one order ID. If the order is not completed in a short period of time, it will be split into separate order IDs, one for the executed size, and the remaining for the size that is left. EAs need to be adjusted for the possibility of these partial fills and split order IDs.

Yes, we provide support for the MT4 platform. Please contact us at 877-212-1112 or click on the MBT World and MetaTrader support chat links on the Contact page of our site.

FIFO-Compliant reports are handled through the MB Trading website with our standard MBT Desktop statements. Statement reporting in MetaTrader is not available.

No, we are a non-deal desk broker and our MT4 platform is EXN-based.

Both our MBT World site and our MetaTrader pages include extensive information about using MetaTrader with MB Trading. 

MB Trading FX does not have MT4 available yet for Mobile devices.

Ensure that you are logging in with your account number only (not the – ERDY) and using your Master Password. Select ‘File’, then ‘Login’ to enter this information and choose the MB Trading MT4 Live Server option. Are you trying to login to a different computer than the one you originally set MT4 up on? If so you will need to transfer your RSA Key from that computer to your secondary system:

Go to c:/program files/MBT-MetaTrader 4/config on computer number 1, once you have located this file on your computer e-mail the Key file (which should contain your account number and the phrase ‘MBTrading-Live Server’) to yourself and open the email on computer 2.  Once it is on computer 2 save it to your desktop, then copy and paste it into the  \config folder, (c:/program files/ MBT-MetaTrader 4/config).  After this is done you should be able to login to your account on both computers.

Please ensure that you have logged into to the account with your ‘Master Password’ and not the ‘Investor Password’ to enable trading. Please review your account balance and ensure that you have enough buying power to allow trading. Please ensure that you are logged into your live account, and not into a demo account. You can check this at the top of the platform, it will say ‘MB Trading Live’ and have your account number. 

Please restart your MBT MetaTrader platform; this will update your account balance. 

If this does not work, please contact us (866.558.3342) with the exact details of what you think the balance should be and what trades or other activity events are causing the discrepancy. (From this point investigate, i.e. my commissions show x amount, explain how the commission structure works).

The execution and FIFO accounting as required by the NFA are handled via our Desktop Platforms. In some cases, when Desktop and MetaTrader 4 balances differ, those differences are corrected with a deposit or withdrawal that reads "account balance correction."

We highly recommend that you log into MBT Desktop or MBT Desktop Pro at the same time you are logged into MetaTrader 4. MetaTrader 4 is simply an interface that we enable for MetaTrader 4 accounts to allow you to trade. You cannot trade from the Desktop or Desktop Pro software with your MetaTrader 4 account, but you will find that the Order book, and Account Balance windows are accurate and in real-time. You can also find accurate FIFO statements by logging into the Client Secure Area of our website.

MetaTrader 4 does not use true FIFO accounting. However, the underlying account, which is handled at the account level by our MBT Desktop or MBT Desktop Pro software does. Therefore, small differences in swaps, pricing, and commissions can occur over time. For example, if you buy the EURUSD at two different prices using MetaTrader 4 and then close the second position, MetaTrader 4 will still have the first position open and will charge or credit swaps based on that trade. However, in reality, swaps are handled at the Desktop level and would be based on a slightly different price. Therefore, when your account is flat, the difference will result in an imbalance that will be adjusted. If you follow your account via on-line statements or the MBT Desktop or MBT Desktop Pro software, you will see the correct information there at all times based on FIFO rules.

Please note we can ONLY duplicate MBT Desktop/Desktop Pro accounts, not Meta accounts.  Meta clients will need to re-apply online if they want to open a duplicate account and submit the “Request for Additional Account” form.

You can download a MB Trading MetaTrader 4 Demo at this link:
 https://www.mbtrading.com/MetaTrader4.aspx

Once you install it on your computer, it will prompt you to fill out the information box. After you complete these steps it will generate a login and password.

Please note that your account will be activated and ready for trading at the next 5pm EST rollover. 

Indefinitely if used, but expires after 90 days of non-use.

Ensure that you have passed the 5pm EST rollover period since you downloaded and created the demo profile. Periodically, we do update the demo server as this is a test environment. Please contact MetaTrader 4 support to determine if this is the issue through our contact page: https://www.mbtrading.com/contact.aspx 

Your trades are run through the MBT Desktop software which has always been FIFO compliant. You can also see your trades by logging into the MBT website where your account will accurately reflect FIFO compliant rules.

Yes, although our system has slight differences with a deal desk system in relation to Expert Advisors. If your EAs don’t work immediately, check out our MBT University Forums to seek solutions.

There are some adjustments that need to be made to MetaTrader Query Language scripts (Expert Advisors) due to differences between Generic MetaTrader 4 and MBT MetaTrader 4. These include, but are not limited to:
Scripts that use Instant Executions to place market orders with take profit and/or stop losses attached will not work. Instead, a market execution must be placed and then a take profit and/or stop loss added to the position.
Hard coding of +/- calculation of pips for profits may need to be adjusted to reflect the fifth decimal place of our EXN.

If these adjustments have been made, please ensure that your EA is populating in your MBT Desktop window and is available to initialize. If it is not, check your ‘C’ > ‘Program Files’ > ‘MBT MetaTrader 4’ > ‘experts’ folder to ensure it has been placed in the correct location.
When you input the lots, ensure that it matches our lot size in congruence with your account balance. For example, 1 lot on MBT MetaTrader 4 is equal to 1 mini lot ($10,000 in buying power).
Ensure that you have properly setup the EA as detailed in the MetaTrader help guide.
Ensure that ‘live trading’ is enabled in the experts settings.
Ensure that you are using an .ex4 file.
Ensure that you are launching the EA by doing the following: From the toolbar of the MetaTrader you will find Expert Advisors check button. Check button means when you click it enables the expert advisors and goes to pressed figure and when you click it again it disables the expert advisor and goes to un-pressed figure.